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Click here to read the Cover Story, “Practice reputation management a priority in digital world.” When complaints are justified Patients get frustrated, and when they do, they need to vent their feelings. If the physician, the office manager, the technician or the receptionist is not able to hear their issues, nowadays, patients hastily turn to the internet and complain online. Their complain...

WASHINGTON (Reuters) – U.S. lawmakers are urging Alphabet Inc’s leading Google search engine to give accurate results to people seeking abortions rather than sometimes sending them to “crisis pregnancy centers,” which steer woman away from the procedures. The request came in a letter, whose top signatories are Senator Mark Warner and Representative Elissa Slotkin, being sent to Google on Frid...

TechCrunch has learned that Russia search giant Yandex is to switch from using yandex.ru as its main front page for Russian-speaking users to ya.ru — a less trafficked domain it’s owned since 2000 that, historically, has only hosted a basic search engine page. Imagine if Google decided to de-emphasize google.com in favor of a less popular domain it also owns and you’ll get an inkling of how b...

Alongside the long-awaited oil embargo and the decision to de-SWIFT Sberbank, the EU’s sixth package of sanctions also included some surprises, including the decision to sanction prominent tech entrepreneur Arkady Volozh. The announcement left many in the business community in Russia and abroad perplexed. Until now, most of the individuals sanctioned have been people who the West view as “oli...

Is the Better Business Bureau still relevant to consumers in an age of almost instant response on social media platforms like Twitter and Instagram? For more than 110 years, the bureau was built to create trust between consumers and businesses, and it still says its services are in demand. The North Central Texas bureau had over 4,295,021 inquiries on its website last year, with more than 62,...

See which organic keywords actually drive conversions Replace (not provided) with actual keywords and monitor their specific performance metrics in Google Analytics. Try For Free Google contributes a large percentage of traffic to many healthcare websites. For doctor appointment bookings, 57% of patients start by using online search. And when patients are searching for a healthcare facility ...

Since the COVID-19 pandemic, the world has experienced a dramatic acceleration of the progression of the ‘digital era’, where almost everything is now accessible online, from banking, grocery and clothes shopping to completing educational courses or working from home. Because of this, businesses have focused their efforts on boosting their online exposure in the hope of improving ROI. Why sho...

Car dealers need to make changes to their websites so customers don’t hit the back button too quickly. The advice, from iVendi, comes ahead of the arrival of Google Vehicle Ads (GVAs). Rob Severs, senior VP product and insight at the vehicle retail technology specialist, said that the structure of new customer journeys involving GVAs meant it was easy to click straight from a search engine to...

Big Tech firms have an enormous amount of customer data which has helped them to offer tailored financial services to individuals lacking credit history, says RBI governor. Image: Sanjay Rawat Reserve Bank of India governor Shaktikanta Das on Friday said the central bank will soon issue guidelines to make digital lending ecosystem safe and sound. Raising concerns over the entry of Big Tech...

Chinese Internet giant Tencent has completed a major migration project, moving a number of its consumer-facing applications onto its own cloud. As reported in the Reg and in a series of cutesy images posted by Tencent to the QQ social network, the company has moved 50 million cores to its cloud, saving $446 million to date. Applications moved over include WhatsApp rival WeChat, social network...