What Healthcare Can Learn From Retail About Improving the Patient … – MedCity News
Hospitals go to great lengths to deliver exceptional care to their patients. That commitment should extend to the digital space. By making your inventory visible, breaking down data silos, and building a better patient experience, providers will have happier patients and healthier margins.
In July of 2020, an Experian survey found that 60 percent of people had higher expectations of their digital experience than before the pandemic. That means it took less than four months for online behavior and expectations to shift — irrevocably.
As the pandemic accelerated the rate of digital adoption across all aspects of life, consumers began to develop similar expectations for their healthcare. These days, people want to search for and evaluate providers, doctors, and treatments in the same way they do electronics and clothing. (After all, that’s the experience they’ve come to expect from Amazon, Google, and Walmart.) They want immediate access to a wide variety of information—from hospital…
The post What Healthcare Can Learn From Retail About Improving the Patient … – MedCity News first appeared on SEO, Marketing and Social News | OneSEOCompany.com.
source: https://news.oneseocompany.com/2022/12/27/what-healthcare-can-learn-from-retail-about-improving-the-patient-medcity-news_2022122738349.html
Your content is great. However, if any of the content contained herein violates any rights of yours, including those of copyright, please contact us immediately by e-mail at media[@]kissrpr.com.