The truth about flexible airfares and flight credits – Stuff
Josh Martin is a London-based Kiwi journalist.
OPINION: As the world emerged from Covid restrictions, it didn’t take long for airlines to revert to their non-refundable, inflexible airfares. The emails promising “worry-free travel” with extended periods of free rebooking zero change fees, even refunds in some cases seemed to dry up.
My go-to airfare search engine Kayak still has a search filter to find only the flight options with free rebooking…but switch it on and it’ll return a grand total of zero results. And when you now can find it, it’s an add-on, going the same way as checked luggage, meals or seat selection.
Until recently, Air New Zealand’s flexichange airfares operated in a similar way: pay a bit more to have more options should you need to change you mind or if you cannot fly – an insurance policy of sorts. So, Air New Zealand should be praised for expanding the policy after a surge in Covid cases. Anything to free up the call centre phone lines, right?
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Read Full Story: https://www.stuff.co.nz/travel/300642401/the-truth-about-flexible-airfares-and-flight-credits
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