Skills Of Designers That AI Can’t Replicate — Smashing Magazine
At the start of the Coronavirus pandemic, I led the redesign of a tablet app used by sales representatives of the world’s largest food & beverage company. Never having been a sales representative, nor having ever played one on TV, I was curious about their typical workday. Adapting the first rule of design — Know Thy User — our lockdown approach was to conduct video interviews. As soon as company restrictions allowed, I met two sales representatives at a local Walmart.
Masked and socially distant, I walked a mile in their shoes through the dairy, pet food, and freezer aisles. This single visit uncovered many insights that had not come up in the video interviews and online walkthroughs. I shared this with the team, spread across the world, and everyone could empathize with the sales representatives: juggling multiple devices and printouts,...
source: https://news.oneseocompany.com/2023/04/03/skills-of-designers-that-ai-cant-replicate-smashing-magazine_2023040342964.html
Your content is great. However, if any of the content contained herein violates any rights of yours, including those of copyright, please contact us immediately by e-mail at media[@]kissrpr.com.