Sinch launches its AskFrank question-answering search engine to improve chatbots and knowledge base – Yahoo Finance

AskFrank integrates with any business’s chatbot, contact center, website or knowledge base using AI to provide answers simply and quickly to customers’ questions

STOCKHOLM, Sweden — September 13th, 2022 — Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is launching AskFrank, its AI-enabled intelligent question-answering search engine. AskFrank integrates with a business’s existing customer engagement chatbots, contact center, website or knowledge base. Using AI to search content, it adds value to chatbots as an extension which provides answers to questions that are not available in a chatbot’s database by expanding its information access.

Named AskFrank because the answers it gives are frank, direct and honest; it does not work with keywords like other search engines, but instead searches content based on the subject and the meaning. This means that even if the user does not know the right keywords to enter, they can still…

Read Full Story: https://finance.yahoo.com/news/sinch-launches-askfrank-answering-search-100000696.html

The post Sinch launches its AskFrank question-answering search engine to improve chatbots and knowledge base – Yahoo Finance first appeared on SEO, Marketing and Social News | OneSEOCompany.com.

source: https://news.oneseocompany.com/2022/09/13/sinch-launches-its-askfrank-question-answering-search-engine-to-improve-chatbots-and-knowledge-base-yahoo-finance_2022091330072.html

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