Rackspace Hosted Exchange Outage Due to Security Incident – Search Engine Journal
Rackspace hosted Exchange suffered a catastrophic outage beginning December 2, 2022 and is still ongoing as of 12:37 AM December 4th. Initially described as connectivity and login issues, the guidance was eventually updated to announce that they were dealing with a security incident.
Rackspace Hosted Exchange Issues
The Rackspace system went down in the early morning hours of December 2, 2022. Initially there was no word from Rackspace about what the problem was, much less an ETA of when it would be resolved.
Customers on Twitter reported that Rackspace was not responding to support emails.
This has been quite the day with #Rackspace. Every hosted exchange client has been down for 14 hours or so. Support isn’t reading/responding to tickets. Updates are unhelpful.
I am concerned now that they fell victim to something bad like the ProxyNotShell PoC hack. https://t.co/jchKsAO3Z7
A Rackspace customer privately messaged me over social media on Friday to relate their experience:
“All…
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