Newegg Uses ChatGPT to Improve Online Shopping Experience – Business Wire
CITY OF INDUSTRY, Calif.–(BUSINESS WIRE)–Newegg Commerce, Inc. (NASDAQ: NEGG), a leading global technology e-commerce retailer, announced today that the company is using ChatGPT to improve its customers’ online shopping experience.
“Our customers are among the population’s most knowledgeable regarding the latest technology because they assemble often complex tech products. Customers should expect Newegg to deploy the most advanced technology for their shopping experience and ChatGPT currently enables this”
Introduced in November 2022, ChatGPT from OpenAI is a conversational artificial intelligence (AI) program capable of providing information that improves efficiency in myriad situations.
Newegg has started using ChatGPT for:
- PC Builder shopping tool, which helps customers select components to build a desktop PC
- Optimizing text content throughout the Newegg website
- Customer service chat
- Customer email subject lines
- Search Engine Optimization
PC Builder
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source: https://news.oneseocompany.com/2023/03/27/newegg-uses-chatgpt-to-improve-online-shopping-experience-business-wire_2023032742615.html
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