Microsoft’s Latest AI Features Address Service Worker Burnout – Tech.co

Microsoft has just announced a new Dynamics 365 Field Service Copilot initiative which utilizes generative AI to cut out monotonous tasks burdening the service industry.

Microsoft Copilot was primarily focused on streamlining processes for office-based workers, but this new pivot sees the company leverage its large language model assistant to improve operational efficiency on the front line, helping to “address the challenge of repetitive tasks and burnout” as a result.

Microsoft isn’t forgetting about desk-based workers altogether. The software company also announced it would be launching Microsoft Edge for Business next week, a corporate-focused search engine that aims to be the standard browser experience for organizations.

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Microsoft Unveils Copilot for Its Dynamic 365 Field Service

In Microsoft’s latest AI experiment, the Seattle-based company has…

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