Microsoft shares positive and negative feedback on the new Bing AI search and chat – Search Engine Land
Microsoft Bing posted a look back on the launch of the new Bing AI search and chat features, documenting both the good and bad of this new search experience in a blog post named The new Bing & Edge – Learning from our first week.
The good. Overall, most searchers seem happy with the results, Microsoft said. In fact, 71% of searches graded the results a “thumbs up” in the search interface. “Increased engagement across traditional search results and with the new features like summarized answers, the new chat experience, and the content creation tools,” Microsoft added.
The not-so-good. Microsoft added it has been a learning experience that “can’t be done solely in the lab,” but needs to be done in the real world. And yes, Microsoft has found out a lot in just a week since it launched.
- Timely information can be a challenge for the new Bing search. Microsoft wrote, “we are finding our share of challenges with answers that need very timely data like live sports scores.” Even though…
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source: https://news.oneseocompany.com/2023/02/16/microsoft-shares-positive-and-negative-feedback-on-the-new-bing-ai-search-and-chat-search-engine-land_2023021640714.html
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