Lost in translation: Investigation finds Facebook, Google fail to show help in Arabic search for suicide – Health – Life & Style – Ahram Online

A bold investigation probes into the flawed algorithms that fail to reach out with help when suicide is searched on their platforms.

In December 2019, Ahmed El-Sheikh, digital media expert and member of the New Media Council at the National Union of Journalists in the United Kingdom and Ireland started a three-year investigation that probed flaws in the Google and Facebook algorithms.

The investigation showed that, although the search engine and social network had amended their search algorithm to show helplines and prioritise helpful material when a user searched for suicide related content in English, they failed to do so when the searches were in Arabic.

The investigation, produced and presented by El-Sheikh himself, was broadcast under the title of “The Death Algorithm” by Alghad TV in London and Cairo on 24 August.

El-Sheikh observed how the artificial intelligence (AI) of Google and Facebook responsible for tackling suicide does not working properly in the UK and Egypt when…

Read Full Story: https://english.ahram.org.eg/News/475464.aspx

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source: https://news.oneseocompany.com/2022/09/06/lost-in-translation-investigation-finds-facebook-google-fail-to-show-help-in-arabic-search-for-suicide-health-life-style-ahram-online_2022090629425.html

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