Kore.ai, mParticle Partner to Meet Increased Demand for Retail … – PR Newswire
ORLANDO, Fla., Jan. 12, 2023 /PRNewswire/ — Kore.ai, the world’s leading conversational AI and platform solutions company, and mParticle, a leading AI-native customer data platform for consumer brands, have announced today a partnership to deliver an AI-first natural language processing (NLP)-based search engine and intelligent chatbots that personalize shopping experiences for retail customers.
Retail sales have skyrocketed in recent years, and it is estimated that its value will reach 8.5 trillion U.S. dollars globally by 2025. It’s critical for brick and mortar and online stores to improve the consumer experience, and conversational AI can help meet this goal. The partnership will enable businesses with digital shopping interfaces to deploy NLP search assistants and intelligent chatbots powered with customer insights to boost service in areas, ranging from purchases to support.
Intelligent chatbots can be deployed on websites, mobile apps and in-store kiosks to drive better…
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source: https://news.oneseocompany.com/2023/01/12/koreai-mparticle-partner-to-meet-increased-demand-for-retail-pr-newswire_2023011239133.html
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