Is your agency ready for the future of work?

“WFH”, “KI” and “4-day week” are now part of our everyday business language.

However, just a few years ago this was not true at all. It’s no secret that the world of work is changing. But businesses looking to adapt to the future of work will need to prepare for more than just language shifts.

Workplace operations are governed by evolving social, economic, and technological trends—all factors that have accelerated the COVID-19 pandemic. Agencies in particular are affected by changing trends, and it is critical that they adapt.

So, is your agency ready for the future of work? Let’s dive into how the future of work will affect the agency sector and what you can do to make the most of these opportunities.

What is the future of work?

The ‘future of work’ refers to how workplace operations are shifting based on global trends. Stories of robots taking over human jobs may emerge, but the reality is more nuanced than that.

Several key shifts affecting the future of work hastened by the global pandemic:

• Increasing popularity of remote work and flexible working
• Accelerate digital transformation, including the adoption of AI technology and machine learning
• Increase in the prevalence of e-commerce and digital transactions, which has even extended to traditionally conservative industries such as medicine and banking

As agencies sit at the crossroads of changing consumer expectations, business operations and workplace habits, they will be significantly affected by these macro...