Intuit Will Refund $141 Million to Low-Income TurboTax Users – The New York Times

For years, the maker of the TurboTax software claimed that people could file their tax returns online for free. Millions of customers signed up, only to pay hidden fees later in the process.

That was the finding of a multistate investigation led by Attorney General Letitia James of New York. Ms. James announced on Wednesday that Intuit, the company creating the software, would pay back $141 million to more than four million Americans who were unfairly charged for tax services that were falsely advertised as free. Refunds will be sent automatically to affected taxpayers.

The company “cheated millions of low-income Americans out of free tax filing services they were entitled to,” Ms. James said, adding that the settlement, signed by the attorneys general of all 50 states and the District of Columbia, was a clear reminder to companies that “deceptive marketing ploys” are illegal.

The settlement also requires Intuit, which enticed customers with its “free, free, free” ad campaign, to…

Read Full Story: https://www.nytimes.com/2022/05/04/business/turbotax-intuit-settlement.html

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