Generative AI in KM initiatives at KMWorld 2023 – KMWorld Magazine
Every enterprise strives to harness its employee’s expertise to yield bigger and better positive outcomes, from optimizing business processes to powering innovation. Generative AI (GenAI) may hold the key to that potential nirvana; however, without the proper best practices and strategies to call upon when needed, it may prove more disastrous than blissful.
Jason McCullagh, director, marketplace alliances, Upland BA Insight Software, led KMWorld 2023’s session, “Generative AI in KM Initiatives,” to consider the ways GenAI and KM initiatives can find success as a formidable unit rather than warring concepts, walking attendees through trends, technologies, and practical considerations of a united GenAI and KM strategy.
McCullagh began by providing some context, stating that, “you have data in many, many sources all around your organization. This is not new; the problem is that the amount of data you have increases everyday”
This proliferation of data incites system-hopping, where…
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source: https://news.oneseocompany.com/2023/11/08/generative-ai-in-km-initiatives-at-kmworld-2023-kmworld-magazine_2023110852342.html
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