Dialpad Launches Agent Empowerment to Boost Customer Retention and Triple Contact Center Agent Productivity – Business Wire
SAN FRANCISCO–(BUSINESS WIRE)–Dialpad, Inc., the industry leader in AI-powered communication and collaboration, today announced the launch of Agent Empowerment for contact center supervisors, managers, and agents, equipping them with tools that will provide improved customer experiences:
“It relieves the pressure on over-burdened agents while improving the customer’s experience. Dialpad’s new Ai Agent Assist skillfully manages and suggests ways for representatives to zero in on precise actions without missing a beat.”
- Dialpad Ai Agent Assist – Built on a patented, intuitive, and blazing fast conversational search engine, this new Ai capability enables easy-to-implement process and compliance automation while connecting and bringing agent-required tools and services into one easy-to-use interface. As a result, the average handle time is reduced by up to 66%. Dialpad Ai Agent Assist removes the difficulty it takes to create a traditional bot-like conversational…
The post Dialpad Launches Agent Empowerment to Boost Customer Retention and Triple Contact Center Agent Productivity – Business Wire first appeared on SEO, Marketing and Social News | OneSEOCompany.com.
source: https://news.oneseocompany.com/2022/09/26/dialpad-launches-agent-empowerment-to-boost-customer-retention-and-triple-contact-center-agent-productivity-business-wire_2022092631339.html
Your content is great. However, if any of the content contained herein violates any rights of yours, including those of copyright, please contact us immediately by e-mail at media[@]kissrpr.com.