Coveo brings AI to SAP Commerce Cloud search – TechTarget
Coveo is infusing SAP Commerce Cloud search with AI to bring targeted recommendations to customers.
Coveo Solutions, based in Quebec City, provides AI search that sits on top of enterprise platforms to deliver personalized results for B2B and B2C e-commerce. Its Search and Recommendations engine is built on the Coveo Relevance Cloud platform, which uses machine learning and deep learning to index secure data across SAP and other ERP systems, knowledge bases, CRM, and other enterprise systems.
For SAP, the Coveo Search and Recommendations engine indexes SAP Commerce Cloud catalogs and layers in AI with the aim of providing a personalized experience, according to the company. It was recently certified as an SAP Endorsed App and is available to customers on the SAP Store.
Netflix-like personalization
The AI-infused search works similarly to a streaming service such as Netflix that adjusts recommendations based on individual user behavior as well as collective behavior from across the…
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source: https://news.oneseocompany.com/2023/05/09/coveo-brings-ai-to-sap-commerce-cloud-search-techtarget_2023050944646.html
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