Call connection services: A 39-minute phone call to cost me £119 – BBC
By Jared Evitts
BBC News
After googling HM Revenue & Customs’ contact number, BBC journalist Jared Evitts made a phone call which he later found out had cost him 119.
I typed “HMRC phone number” into Google, which seemed like the logical way to find their contact details.
After finding what I thought was the correct number, I spent 30 minutes on hold, and then had a quick chat on the phone.
In all honesty, it was a rather unremarkable call that did not cross my mind again – until my phone bill came through a few weeks later.
It turns out, the 39 minute call to the tax office had cost me 119.05, and I had absolutely no idea why.
Had I made a call from abroad? Had I been scammed? Was there a mistake?
- ‘They took my phone and stole 22,500 from my bank’
- ‘Taxpayers will be furious’ as HMRC helpline closes
After some research, I found the answer. I had unknowingly phoned through a call connection service operated by a company called Bounce Tech Ltd, who have been contacted for…
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source: https://news.oneseocompany.com/2023/09/01/call-connection-services-a-39-minute-phone-call-to-cost-me-119-bbc_2023090149726.html
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