9 Top Client Management Software & How to Choose One

Client management software, also known as client relationship management software (CRM), brings sales, marketing, and customer service under one roof to streamline day-to-day operations.

Every client management software has unique features. But all leading products share the same key components to help you manage client communications and work more productively.

The 9 Best Client Management Software for Any Business Type

Different client management systems cater to different business needs.

To help you determine which is best for your business, we’ve outlined the features and pros and cons of the leading CRM platforms for different business needs.

The tools below (listed in no particular order) repeatedly ranked high on the reputable software directoriesCapterra and G2. And all were generally rated the best for features and user experience.

1. Semrush CRM, Best for Agencies

Best for: Digital marketing agencies, freelancers, and consultants who manage many clients. And businesses that use an agency model.

Semrush CRM is a part of Semrush’s Agency Solutions toolkit. The CRM lets you manage your entire client workflow from one user-friendly interface, so you can:

• Create in-depth client profiles that include contact details, social media profiles, and which analytics and development tools they use

• Get enriched insights to evaluate clients based on their metadata, development tools, security information, IP addresses, and website languages

• Store, track, manage, and...