24 CRM Tools to Level up Your Business in 2024

Customer relationship management (CRM) tools have become indispensable for managing and nurturing customer relationships.

These tools have a wide array of features that help organizations streamline their sales, marketing, and customer support processes. And ultimately drive growth and success.

We divided this CRM tools list into a handful of specific categories for business size, AI integration, and more. But some tools fit into more than one category. So be sure to do your due diligence to find the one that’s right for your needs.

Let’s dive in.

They’re exactly what their name suggests. CRM tools are powerful software solutions you use to manage your relationships with your customers.

They centralize and organize customer data, making it easy to access and manage. They also make it easier for you to turn new customers into returning customers.

Some CRM tools include features like email marketing or social media integration, helping you manage CRM on more than one front.

Overall, they’re about enhancing communication, tracking sales, and boosting customer satisfaction.

CRMs are essential for any business looking to streamline processes, strengthen customer relationships, and drive growth. They simplify complex tasks while providing an organized, unified platform for managing customer data.

CRM Benefits

• Thorough Analytics and reporting: CRMs present customer data with reports and charts you can analyze to make data-driven decisions
• Enhanced customer segmentation:...